Overview

In the summer of 2019, I began working as a User Experience Research and Design Intern (and later turned full-time UX Designer) for a startup called CooWe Coordinator, a mobile application aiming to streamline the process of social coordination.

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I worked alongside a small team of knowledgable and talented UX Researchers and Design professionals. Our team follows agile scrum methodology, which requires tight communication and collaboration between the management, design, and development teams, located all over the world.

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🔐 View more ↗ with the password provided on my resume, or scroll ↓ to read about my role and responsibilities!

My Role

Design

A major component of my role included sketching, wire-framing, and high-fidelity prototyping the user interface and interactions to improve existing designs. I am also responsible for packaging final designs and specifications for developer handoff. I collaborated alongside two senior UX designers to create a responsive web-based application to scale up our mobile app.

Research

During my time at Coo·e, I also conducted user research in order to identify user insights, needs, and pain points. This research included crafting personas as well as mapping user flows and scenarios for various app features.

Through usability tests, think alouds, and semi-structured interviews, I was able to gather and analyze information to improve and refine our design to better-fit user needs.

Quality Management

I frequently partnered with our engineering team to ensure that our design is being implemented to specifications. Our team performed a gap analysis for our product to determine how we could build our product to its fullest potential. We also created presentations and prototypes to demonstrate new product features to get buy in from key stakeholders.

Reflection

Though I can't showcase my work during this experience due to NDA, I can say with confidence that this opportunity has pushed me to expand my design boundaries and broaden my skillset.

Main Takeaways

Never make assumptions, clear communication is critical.
Always have reasoning to back up design decisions.
Collaboration is the key to inspiration.
Don't be afraid to ask questions or ask for help!

If you want to discuss this project further, feel free to reach out ↗!

CooWe Coordinator